We want you to feel comfortable and confident when shopping at hamsa.ae, that’s why we offer a 7 day exchange policy. If for any reason you’re not satisfied with your purchase, you may exchange the unused item in its original condition as long as you contact us within 7 days from the delivery date.
Take a Photo of the item in its original state and packaging and WhatsApp or Send an email to email@example.com
A pick-up will be scheduled by one of our courier services.
Pack the item in its original state and packaging. Hand over the package to the courier representative.
Once we receive your returned item, we will inspect it and process your replacement in 7 to 14 Working Days.
All replacement Items should be in original packaging and in same condition which customer has received the item, incase our inspection team find out the item is not in the same condition or not same packaging, Hamsa.ae has right not do the replacement and delivery charges will be paid by the customer.
All other Replacement will be having a Replacement Charge of AED 50